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AI Use Policy

When you work with us, you expect us to deliver content that is unique, clear, and credible. We don’t take that lightly.

Our writing process starts with the info you give us, then adds our own research—on your industry, competitors, and customers. Then we turn it all into sharp, on-brand content that speaks to your audience and drives results.

All of this takes thoughtful, intuitive, and trustworthy writing that helps you stand out in your marketplace.

But we have to talk about AI. It’s here, and we use it—but with care.

That’s why we’ve created this AI use policy—to be transparent about how we apply it in our writing process, what safeguards we have in place, and how it ultimately benefits you.

Let’s walk through it.

1. What AI Tools We Use

We regularly use a select group of AI-powered writing, research, and brainstorming tools to enhance our workflow. These include:

ChatGPT (by OpenAI) – Used for outlining, brainstorming, and language refinement.

Perplexity.ai – Used for quick, citation-backed research and market trends.

Claude (Anthropic) – Used for summarizing long, complex content like research articles or technical PDFs.

Gemini (Google) – Occasionally used for fact-checking, particularly across publicly available scientific sources.

Each tool is chosen based on its specific strengths and how it fits within our writing process. But at no point is AI used to replace human judgment or expertise—especially where nuance and accuracy are critical.

2. How AI Benefits You, the Client

When used responsibly, AI supports us in delivering faster, smarter, and more efficient service—without compromising quality. Here's how it directly benefits your project:

Faster delivery times – AI tools help streamline research, outlining, and initial drafting stages, allowing us to work more efficiently while preserving time for critical human editing.

More creative range – AI can quickly generate multiple headline or CTA variations, giving you more messaging angles to test in your campaigns.

Informed content strategy – By using AI to scan emerging trends or synthesize scattered data, we're able to offer sharper insights in less time.

Improved consistency – Tools like ChatGPT assist with tone and grammar checks, helping maintain brand voice and polish across longer content assets.

3. How We Use AI in Our Writing Process

Here’s a transparent look at where and how AI is used in our workflow:

✅ Idea Generation - We sometimes use AI to brainstorm messaging angles, blog topic ideas, or subject lines. This is especially helpful during creative blocks or when planning content calendars.
✅ Outlining - AI helps us create structured outlines based on client briefs or provided research. This is a time-saving first step that ensures content stays focused and organized.
✅ Language Refinement - When refining tone, shortening paragraphs, or simplifying technical language, AI acts as a helpful editing assistant. We use it to experiment with phrasing—not to write the final copy.
✅ Research Support - For publicly available topics (e.g., market trends, definitions, regulatory milestones), tools like Perplexity help summarize sources. We always verify the references manually before including anything in final drafts.

🚫 What we don’t use AI for:

Writing entire pieces from scratch

Creating original scientific claims

Submitting unedited AI outputs to clients

Inputting private or sensitive client data

4. Accuracy and Hallucination Prevention

AI tools are powerful—but not perfect. They can occasionally “hallucinate” facts or present outdated information. That’s why we have strict safeguards in place:

Fact-checking – All scientific, regulatory, and technical content is cross-checked with reliable sources (e.g., PubMed, FDA, EMA, company documentation).

Manual verification – We verify all AI-generated suggestions manually before inclusion in any deliverable.

Latest sources only – AI outputs are screened for outdated references. We cross-reference with current publications or your internal materials to ensure relevance.

You can trust that any scientific information in your content has been reviewed and approved by a human with life science writing experience—not blindly copied from an AI.

5. Client Data Protection & Privacy

We treat all client data as confidential and do not input any proprietary, sensitive, or non-public information into any AI system. That includes:

Unpublished research

Internal reports

Strategy decks

Regulatory or clinical documentation

Customer or patient data

Private URLs or gated access sites

In other words, if it's private, it stays private.

All AI use is based solely on publicly available, non-sensitive information, or anonymized text when necessary for workflow assistance. Our local writing tools (e.g., grammar checkers or offline word processors) are used when working with sensitive content.

6. Our Process for Ensuring Quality and Accuracy

Here’s the quality-control workflow we follow on every piece—regardless of whether AI tools are involved:

Initial Drafting – Based on client brief, interviews, and/or public sources.

AI-Enhanced Brainstorming or Refinement – Optional, and always reviewed.

Manual Editing Pass – Structure, voice, clarity, and tone are manually checked.

Fact-Checking – Scientific claims are validated using reliable databases or client-provided documentation.

Client-Specific Customization – Brand voice, terminology, and goals are integrated throughout.

Final Proofread – A final read-through to ensure clarity, flow, and polish.

AI supports this process—but never replaces it.

7. What This Policy Means for You

As a life science marketer, you’re juggling regulatory complexity, scientific nuance, and business goals. This policy ensures:

You receive accurate, trustworthy content that reflects your expertise.

You benefit from faster turnaround times and more creative flexibility.

Your confidential information stays protected at all times.

You retain control over messaging, tone, and brand voice.

You have transparency into how modern tools support—but never override—skilled, human writing.

In short, you get the best of both worlds—efficiency and expertise.

8. Why This Matters in Life Sciences

AI can generate headlines and summarize content—but it can’t replace strategic thinking, deep understanding of scientific processes, or empathy for your audience.

In life sciences, where credibility is everything, clear communication isn’t optional—it’s critical.

This policy exists to ensure that everything we write for you not only communicates clearly but also upholds the trust and precision your audience expects.

Have Questions?

We're happy to walk you through how AI fits into your specific project or content workflow. Transparency is a core part of our process—and you always have the final say on how your content is created. Email: contact@lifesciencecopywriter.com

Let’s build smart, ethical, effective content—together.

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